Returns & Exchanges
At Sugar Bunny Shop, we want you to love your sweet new arrivals, but we understand if a piece isn't the perfect fit for your collection. We offer returns and exchanges on unworn, unwashed items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
Send It Back
Drop off your package at any authorized carrier location; please ensure all original packaging is included to prevent damage during transit.
Receive Your Refund
After our team inspects your return for quality assurance, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing